Client Experiences
What clients say, once the documents are done.
Work permit and visa matters create a specific kind of stress — the outcome matters, the timeline is fixed, and the process is unfamiliar. These are accounts from people who navigated it with Sangha.
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Permits handled
4.8
Average client rating
96%
First-submission rate
28+
Nationalities served
Client Testimonials
In their own words
"The work permit process was completely unfamiliar to me when I arrived. Sangha explained which documents my employer needed to provide and walked me through the process at each stage. There were no surprises. The permit arrived within the week they had estimated."
Marcus Kowalski
Software Engineer, Warsaw · March 2025
"We used Sangha for three hires across an eight-month period as we set up our Bangkok office. Each time, the process was handled consistently and we knew what stage each application was at. The employer-side documentation guidance was particularly useful — we had no prior experience of what was required."
Sarah Lim
Head of Operations, Singapore · February 2025
"I came to Sangha after a previous attempt at the SMART visa application had stalled. The counsel service clarified why — there was a category mismatch with my industry designation. We changed approach and the Non-B route proved more practical for my situation. It took longer than I hoped initially, but the final outcome was correct."
Thomas Dubois
Founder, Lyon · April 2025
"The 90-day reporting briefing was worth its fee in time saved. I had been doing the reports myself but was not confident I was doing them correctly, especially around the TM30 part. The written summary made the process clear and I now know exactly when I need to act."
Rosamund Pearce
Consultant, Melbourne · March 2025
"The work permit renewal was handled smoothly. I did notice that the documentation request list arrived later in the process than I expected, which compressed the timeline slightly on our HR side. That said, the application was accepted first time and the overall coordination was solid."
Jonas Nielsen
Finance Director, Copenhagen · April 2025
"As a BOI-promoted company, we were uncertain whether to use the One Stop Service Centre or go through the standard track. Sangha assessed our situation and confirmed the BOI route applied, then coordinated the submission directly. The timeline was considerably shorter than we had budgeted for."
Amara Müller
CEO, Zurich · February 2025
Case Studies
Three situations, in detail
Case Study — Work Permit & BOI Track
European technology company, first Bangkok hire
The Situation
A software company with BOI promotion was bringing in a senior engineering hire from Germany. The HR team had no experience with Thai employment permits and was unsure whether their BOI status changed the process.
What Sangha Did
Confirmed the BOI One Stop Service track applied. Prepared the employer documentation set and coordinated with the company's BOI unit. Submitted through the OSOS Centre, handling all Thai-language correspondence directly.
The Outcome
Work permit issued in four working days. Timeline was roughly half of what the standard track would have required. Renewal calendar established; subsequent renewals handled by the same team without re-briefing the client.
"We had no idea the BOI track was faster. Sangha identified it immediately and managed the whole thing. The hire started on time." — Operations Director, Berlin
Case Study — SMART Visa Reassessment
Tech founder, visa category review
The Situation
A French founder building a startup in Bangkok had been advised to apply for the SMART visa but was unclear on the target industry criteria. The first attempt had not progressed past the initial review stage.
What Sangha Did
Reviewed the startup's activity against the current SMART visa target industry classifications. Identified a partial match that was unlikely to succeed, and recommended the Non-B route paired with a standard work permit as a more direct path.
The Outcome
Non-B visa and work permit processed through the standard track. The client had a clear, working authorisation within three weeks of changing approach. A SMART visa pathway was noted as a future option if the company's industry registration changed.
"They told me what would actually work, not what I wanted to hear. That was exactly what I needed." — Founder, Bangkok
Case Study — 90-Day Reporting After Missed Deadline
Long-term resident, compliance catch-up
The Situation
An Australian consultant had been in Thailand for three years and had missed two 90-day reporting deadlines, accumulating fines. He was uncertain whether the outstanding fines would affect his next visa extension.
What Sangha Did
Delivered the compliance briefing service. Explained the late-report fine process, confirmed that cleared fines do not typically affect extension eligibility, and established the correct reporting calendar going forward. Accompanied the client to Immigration for the in-person report.
The Outcome
Fines paid, reporting calendar set, next 90-day date confirmed. The client's subsequent visa extension was processed without any complication from the prior missed reports. He has not missed a deadline since.
"I had been anxious about this for months. The briefing made the path clear and the uncertainty stopped." — Consultant, Brisbane
Reach the Practice
Contact Information
Telephone
+66 2 819 4762Office
51 Yenakat Rd, Sathon, Bangkok
Hours
Mon–Fri, 09:00–17:30
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